Support

Help and advice with your SeceuroGlide Garage Door.

It’s important to us that you carry on loving your SeceuroGlide Garage Door. Scroll down to download our handy Operating and Maintenance manuals. Perfect for tips and advice on getting the most from your SeceuroGlide whilst keeping it in top condition.

If you’re experiencing any problems, head over to our FAQs page where we’ve answered some of the most common product queries and technical faults.

Or, to arrange a service or repair, please contact the company that installed your door, or use our Find an Installer tool to search for approved installers in your area.

Warranty Guide

The information in our digital warranty guide has been designed to guide you through the warranty terms included with your SeceuroGlide Garage Door. You'll find useful information on operating and caring for your garage door, plus advice on making a claim if it is not working as it should.

Download the guide here.


How-to Videos
SeceuroSense & Somfy Rollixo Operating Systems


SeceuroSense Operating System


How to Activate & Deactivate Holiday Mode
SeceuroGlide Roller Garage Doors

Find out how to activate and deactivate Holiday Mode on the SeceuroSense Plus control unit. Holiday Mode disables the Open and Close buttons on the control unit, for added security when you’re away from home.


How to Turn Off Stall Detect
SeceuroGlide Roller Garage Doors

Watch this short and simple video to find out how to deactivate and reactivate stall detect on the SeceuroSense Plus control unit.


How to Add a SeceuroSense Handset
SeceuroGlide Roller Garage Doors

Watch this short and simple video to find out how to add an additional handset to the SeceuroSense Plus control unit by copying or cloning an existing handset.


How to Pair a SeceuroSense Bottom Slat Transmitter
SeceuroGlide Roller Garage Doors

Watch this short and simple video to find out how to pair the SeceuroSense Plus control unit with a bottom slat transmitter (BST).


How to Delete ALL SeceuroSense Handsets using Mode 5
SeceuroGlide Roller Garage Doors

Watch this short and simple video to find out how to delete ALL SeceuroSense handsets from the SeceuroSense Plus control unit using programming mode 5.


How to Delete a Specific SeceuroSense Handset using Mode 4
SeceuroGlide Roller Garage Doors

Find out how to delete a specific SeceuroSense handset from the SeceuroSense Plus control unit using programming mode 4.


How to Code a SeceuroSense Plus Handset in Mode 3
SeceuroGlide Roller Garage Doors

Watch this short and simple video to find out how to code a SeceuroSense handset to the SeceuroSense Plus control unit in mode 3. Mode 3 allows you to operate the courtesy light on the SeceuroSense Plus control unit, independent of the operation of the door. You can also use it to control other lights, for example outdoor lighting.


How to Code a SeceuroSense Plus Handset in Mode 2 – Two Button Control
SeceuroGlide Roller Garage Doors

Watch this short and simple video to find out how to code a SeceuroSense handset to the SeceuroSense Plus control unit in mode 2. Mode 2 uses one button to open your SeceuroGlide Roller Garage Door and a second, different button to stop the door or move it in the downward direction.


How to Code a SeceuroSense Plus Handset in Mode 1 – One Button Control
SeceuroGlide Roller Garage Doors

Watch this short and simple video to find out how to code a SeceuroSense handset to the SeceuroSense Plus control unit in mode 1. Mode 1 uses one button to start and stop your SeceuroGlide roller Garage Door in both up and down directions.


Rollixo Operating System


How to Add a Keygo Handset to the Somfy Rollixo Control Panel
SeceuroGlide Roller Garage Doors

Watch this short and simple video to find out how to pair a Somfy Keygo handset with the Somfy Rollixo control panel.


How to Add a Situo Handset to the Somfy Rollixo Control Panel
SeceuroGlide Roller Garage Doors

Watch this short and simple video to find out how to pair a Somfy Situo Handset with the Somfy Rollixo control panel.


How to Add a 3 Channel Wireless RTS Wallswitch to the Somfy Rollixo Control Panel
SeceuroGlide Roller Garage Doors

Watch this short and simple video to find out how to pair a Somfy 3 Channel Wireless RTS Wallswitch with the Somfy Rollixo control panel.


How to Add a Smoove Origin Wallswitch to the Somfy Rollixo Control Panel
SeceuroGlide Roller Garage Doors

Watch this short and simple video to find out how to pair a Somfy Smoove Origin RTS Wallswitch with the Somfy Rollixo control panel.


How to Add a Somfy Wireless Keypad to the Somfy Rollixo Control Panel
SeceuroGlide Roller Garage Doors

Watch this short and simple video to find out how to set-up a Somfy Wireless Keypad 2 RTS by pairing it with the Somfy Rollixo control panel. The wireless keypad provides secure external access to your SeceuroGlide Roller Garage Door by setting a 4-6 digit entry code.


How to Reset the Code on a Somfy Wireless Keypad
SeceuroGlide Roller Garage Doors

Watch this short and simple video to find out how to reset the entry code on the Somfy Wireless Keypad 2 RTS. Once you’ve reset the code, check out our How To video on our @swsuk1985 YouTube channel to find out how to easily set a new code for your garage door.


How to Delete a Somfy Keygo Handset from the Somfy Rollixo Control Panel
SeceuroGlide Roller Garage Doors

Watch this short and simple video to find out how to delete a Somfy Keygo handset from the Somfy Rollixo control panel. This quick video also shows you how to delete the Somfy 3 Channel Wallswitch, the Somfy Smoove Origin Wallswitch and the Somfy Situo Handset.


How to Delete ALL Handsets or Wall Switches from the Somfy Rollixo Control Panel
SeceuroGlide Roller Garage Doors

Watch this short and simple video to find out how to delete ALL remote controls from the Somfy Rollixo control panel, including any handsets and wall switches paired with the panel.


How to Pair the Somfy Wireless Bottom Slat Transmitter with the Rollixo Control Panel
SeceuroGlide Roller Garage Doors

Watch this short and simple video to find out how to pair the Somfy wireless XSE transmitter with the Somfy Rollixo control panel. Find out how to delete the bottom slat transmitter in our How To playlist on the @swsuk1985 YouTube channel.


How to Delete the Somfy XSE Transmitter from the Rollixo Control Panel
SeceuroGlide Roller Garage Doors

Watch this short and simple video to find out how to delete the Somfy wireless bottom slat transmitter from the Somfy Rollixo control panel.

Operating & Maintenance Manuals

Om sectional thumb
SeceuroGlide Sectional Operating Maintenance Instructions
7mb | PDF
Om rollixo thumb
SeceuroGlide Operating Maintenance Instructions Rollixo
3mb | PDF
Om seceurosense thumb
SeceuroGlide Operating Maintenance Instructions SeceuroSense Plus
5mb | PDF
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